"Networking"
Our Network Operations Centre provides 24/7 monitoring of your fixed Internet connections and Service Availability.
Services such as email, web and remote access are used both during and after standard business hours. They represent th core function of your systems as they empower employees to work whilst on the road, and customers to email you or browse your website.
In the event of downtime, your Internet Service Providers Planned Service Outage database is checked and if required, your Client Services Officer notified. Remote efforts are made to restore your services before you are even alerted.
Your business pivots on the availability of your network infrastructure, and we make every effort to preserve it.
Freight Specialists of Australia,
Freight & Supply Chain Services
:
We have been working with Connected Intelligence for just under two years now and have been more than satisfied with their service. Being in the transport and supply chain industry, things change quickly so if there are any IT problems we need a rapid response. Connected Intelligence's simple 'Virtual IT Ticket' system allows any IT issue to be dealt with in 'real time', with minimal delay and a rapid response to any of our sites in Australia. We don't have to go through the painful process of making a phone call and waiting on hold to speak with an IT consultant, Connected Intelligence's team immediately contact us by phone once the ticket has been logged. The service level of Connected Intelligence is far superior to the standard we have come across in the IT industry, they provide us with a personal yet professional service.
GIVE ME VIRTUAL IT >>