IT Support Sydney, Computer Maintenance & IT Outsourcing

Server Management virtual IT - IT at the speed of business
"I.T. Services"
Complete IT Systems Management and Support
Proactive Network Administration

Your Virtual IT Department

Virtual IT is a complete IT Systems Management and Support solution. Specifically designed for quality of service and cost efficiency through the use of streamlined processes and systems, it is a solution for any organization with a need for Management and Support of between 1 and 199 computers.

Enterprise Level Help Desk

Our Technical Support Officers provide dedicated assurance that your employees will receive the support they need, when they need it. They have access to an array of enterprise level resources that enable them to perform complex remote tasks at the click of a button - anything from administering or troubleshooting almost any aspect of your server, to taking remote control of your employee's screens to guide them through a problem.

Our Technical Support Officers embrace the sophisticated capabilities of our Virtual IT Client Management System, that allow them to gain access to a comprehensive snapshot of every aspect of your network. Your historical information is available instantly, as are details information pertaining to your current problems, changes and requests.

Proactive Network Administration

As a Virtual IT Client, we will pre-arrange a monthly appointment that suits your schedule to receive a visit from your Technical Services Officer. In this visit, a health check of your network will be performed covering the following critical tasks:

On a weekly basis, a Technical Services Officer will connect to your server remotely and manually check vital signs that may affect stability & performance as well as network users. Some of the administrative tasks attended to include;

1300 556 700 - AUSTRALIA WIDE
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