"Networking"
Our Network Operations Centre provides 24/7 monitoring of your fixed Internet connections and Service Availability.
Services such as email, web and remote access are used both during and after standard business hours. They represent the core function of your systems as they empower employees to work whilst on the road, and customers to email you or browse your website.
In the event of downtime, your Internet Service Providers Planned Service Outage database is checked and if required, your Client Services Officer notified. Remote efforts are made to restore your services before you are even alerted.
Your business pivots on the availability of your network infrastructure, and we make every effort to preserve it.
Peter Berry Consultancy Pty Ltd,
Business Professional Services | Human Resources
:
We're a small business with only a handful of employees but because we run online surveys worldwide and have five consultants operating nationally we have unusually high IT needs. We can't justify a full time IT department, and we suspect we wouldn't get the expertise we need from just one person anyway. We've been using Connected Intelligence Virtual IT for the last few years and it's incredibly handy for our team. We had our initial doubts - we've all logged problems online and watched them go nowhere, but with Virtual IT we get a quick response to know that someone is working on fixing our issue. If it's urgent - someone will be on the phone to us within minutes. We've gotten to know the guys at the end of the Virtual IT line pretty well. We trust them to fix issues for us when we really need them to. They seem to be available 24 hours, we're not quite sure when they sleep.
GIVE ME VIRTUAL IT >>