"Maintenance"
There's no doubt that prevention is better than the cure.
Connected Intelligence can provide a wide range of diagnostic and monitoring services that catch potential issues before they become a problem.
These include:
- Network monitoring of your email, Internet and remote access
- Testing Uninterruptible Power Supply and battery life
- Running a full virus scan
- Checking for program updates/patches
- Checking remote access service and connection times
- Deleting temporary Internet files on server and PCs
We document everything, providing a report that tracks every activity.
If a problem or issue is identified, we proactively address it, backed by regular contact from a Technical Services Officer, face to face.
Global Risk Alliance,
Risk Management Services:
We have been so impressed by Connected Intelligence, as a niche risk management consultancy with staff in Australia, USA, India, China and New Zealand, with our next IT upgrade we were looking for so much more than just a new server. Not only was the Connected Intelligence team able to advise us on the best steps on our hardware upgrade, we bit the bullet and decided to buy into the concept of the full-Virtual IT Department! Since we commenced with Connected Intelligence, we have not looked back. The Virtual IT Helpdesk team have integrated into our team, know our staff by name, and have exceptional response times. The Connected Intelligence team are only a ticket away! We truly value the 24 hour support - our company productivity has improved dramatically.
GIVE ME VIRTUAL IT >>