Freight Specialists of Australia,
Freight & Supply Chain Services
We have been working with Connected Intelligence for just under two years now and have been more than satisfied with their service. Being in the transport and supply chain industry, things change quickly so if there are any IT problems we need a rapid response. Connected Intelligence's simple 'Virtual IT Ticket' system allows any IT issue to be dealt with in 'real time', with minimal delay and a rapid response to any of our sites in Australia. We don't have to go through the painful process of making a phone call and waiting on hold to speak with an IT consultant, Connected Intelligence's team immediately contact us by phone once the ticket has been logged. The service level of Connected Intelligence is far superior to the standard we have come across in the IT industry, they provide us with a personal yet professional service.